Terms of Service

Encare Alpha Healthcare NZ Ltd Terms of Service

Effective Date: 01/01/2020

Welcome to Encare Alpha Healthcare NZ Ltd. By accessing or using our Shopify website (the "Site"), you agree to be bound by these Terms of Service (the "Terms"). Please read them carefully. If you do not agree to these Terms, please do not use the Site.

1. General Conditions

1.1. Acceptance of Terms: By using our Site, you agree to these Terms and any policies referenced herein.

1.2. Modifications: We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site constitutes acceptance of the revised Terms.

2. Use of the Site

2.1. Eligibility: You must be at least 18 years old to use this Site. By using this Site, you represent that you meet this age requirement.

2.2. Account Creation: To make purchases, you may need to create an account. You agree to provide accurate and complete information and to update your information as necessary.

2.3. Account Security: You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.

3. Products and Services

3.1. Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.

3.2. Pricing: All prices are in New Zealand Dollars (NZD) and include GST unless otherwise stated. We reserve the right to change prices at any time without notice.

3.3. Orders: We reserve the right to refuse or cancel any order at any time. If we cancel an order, we will notify you and refund any payment received.

4. Payment

4.1. Payment Methods: We accept various payment methods, as detailed on our Site. Payment must be received in full before your order is processed.

4.2. Billing Information: You agree to provide current, complete, and accurate billing information for all purchases made through our Site.

5. Shipping and Delivery

5.1. Shipping: We will ship products to the address provided at the time of purchase. Shipping costs and estimated delivery times will be provided at checkout.

5.2. Delivery: We are not responsible for any delays or damages caused by shipping carriers.

6. Returns and Refunds

6.1. Return Policy: Please refer to our Return Policy for detailed information about returning products and obtaining refunds.

7. Intellectual Property

7.1. Ownership: All content on the Site, including text, graphics, logos, images, and software, is the property of Encare Alpha Healthcare NZ Ltd or its licensors and is protected by New Zealand and international copyright laws.

7.2. Use Restrictions: You may not reproduce, distribute, or create derivative works from any content on the Site without our express written permission.

8. Limitation of Liability

8.1. Disclaimer: To the extent permitted by law, Encare Alpha Healthcare NZ Ltd disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

8.2. Limitation: In no event shall Encare Alpha Healthcare NZ Ltd be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of New Zealand. You agree to submit to the exclusive jurisdiction of the courts of New Zealand for any disputes arising out of or relating to these Terms or your use of the Site.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Encare Alpha Healthcare NZ Ltd

8 Ha Crescent, Wiri,

Auckland 2104

New Zealand
info@alpha-group.co.nz

ph: +64 9 277 2299