Privacy Policy
Privacy Policy
Encare Alpha Healthcare NZ Ltd Privacy Policy
Effective Date: 01.01.2020
Encare Alpha Healthcare NZ Ltd ("we", "us", or "our") operates the Encare Alpha Healthcare NZ Ltd Shopify store (the "Site"). We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
Information We Collect
When you visit the Site, we may collect the following types of personal information:
- Personal Identification Information:** Name, email address, phone number, and mailing address.
- Order Information:** Details of products purchased, payment information, and transaction history.
- Device Information:** IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Data:** Information about how you use our Site, products, and services.
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders.
- Communicate with you regarding your order status and customer service inquiries.
- Improve our products, services, and overall customer experience.
- Send you marketing communications, where you have consented to receive such communications.
- Comply with legal obligations.
Sharing Your Information
We may share your personal information with:
- Service Providers: Third parties who perform services on our behalf, such as payment processing, order fulfillment, and marketing.
- Legal Requirements: When required to comply with the law or legal processes, such as responding to court orders or government requests.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.
Your Rights
Under New Zealand's Privacy Act 2020, you have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete personal information.
- Withdraw consent to the processing of your personal information (where consent is the basis for processing).
To exercise these rights, please contact us at the details provided below.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Encare Alpha Healthcare NZ Ltd
Email: customerservice@alpha-group.co.nz
Phone: +64 9 277 2299
Address: UNIT D, 2 QUEEN STREET, AUCKLAND
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
By using the Site, you consent to the collection and use of your information as described in this Privacy Policy.
Encare Alpha Healthcare NZ Ltd Privacy Policy
Effective Date: 01.01.2020
Encare Alpha Healthcare NZ Ltd ("we", "us", or "our") operates the Encare Alpha Healthcare NZ Ltd Shopify store (the "Site"). We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
Information We Collect
When you visit the Site, we may collect the following types of personal information:
- Personal Identification Information:** Name, email address, phone number, and mailing address.
- Order Information:** Details of products purchased, payment information, and transaction history.
- Device Information:** IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Data:** Information about how you use our Site, products, and services.
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders.
- Communicate with you regarding your order status and customer service inquiries.
- Improve our products, services, and overall customer experience.
- Send you marketing communications, where you have consented to receive such communications.
- Comply with legal obligations.
Sharing Your Information
We may share your personal information with:
- Service Providers: Third parties who perform services on our behalf, such as payment processing, order fulfillment, and marketing.
- Legal Requirements: When required to comply with the law or legal processes, such as responding to court orders or government requests.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.
Your Rights
Under New Zealand's Privacy Act 2020, you have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete personal information.
- Withdraw consent to the processing of your personal information (where consent is the basis for processing).
To exercise these rights, please contact us at the details provided below.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Encare Alpha Healthcare NZ Ltd
Email: customerservice@alpha-group.co.nz
Phone: +64 9 277 2299
Address: UNIT D, 2 QUEEN STREET, AUCKLAND
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
By using the Site, you consent to the collection and use of your information as described in this Privacy Policy.